Customer Care Representative

  • icon job experience 0 - 3 Years
  • icon job opening 10 Openings
  • icon salary Not Disclosed
  • icon job location Gurgaon
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Relationship Communication Skills Customer Care Customer Support Typing Speed Chat Process Email Process

Job Description

Responsibilities

Responding to all tickets received through chats, emails & social media etc. based on the set targets

Responding efficiently and accurately to customers, providing possible solutions, and ensuring that customers feel

supported and valued

Follow communication procedures, guidelines and policies and suggest improvement to team leaders

Document all ticket information according to standard operating procedures

Attend to special tasks assigned by team leader and Managers

Ensure self-punctuality, adherence of policies & procedures and discipline to the Centre
  • Experience

    0 - 3 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    Customer Care Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About SRE HR SERVICES PVT.LTD

Founded in 1995 by Mr. Ramachandraa Dalvi, SRE has been offering manpower solutions to many organizations in Mumbai, Navi Mumbai, Thane, Pune, Raigad, Jalgaon districts. The Sincerity, Reliability and Efficiency of SRE have enabled the organizations to have an impressive list of clientele. When SRE have is retained, the client is assured not only of prompt and efficient service, but also of total compliance with all the required statutory obligations. We have started our business in the name of SHREE RAM ENTERPRISES with the strength in single digit and today it has grown to the strength of 6000 Personnel with strong pillars. SRE provide flexible workforce to industry, where organizations can hire personnel for all kinds of skilled and unskilled jobs, for fixed period, or for the life of a project. This facilitates appropriate manpower staffing for the crest and troughs that an industry goes through in its economic cycles. The client organization gets its job done in the time it is supposed to be done.
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