Customer Care Representative (1-2 Years)

SPS

1 - 2 Years
20 Openings
Not Disclosed
Chennai
Posted today
Online interview

Key Skills

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Job Description

1. Respond to customer inquiries via phone, email, chat, or social media.

2. Resolve customer complaints and concerns in a timely and professional manner.

3. Provide product or service information, including features, benefits, and troubleshooting.

4. Process customer orders, returns, and exchanges.

5. Escalate complex issues to senior team members or management.

Requirements:

-Graduate degree in any discipline

-1 year experience in customer service support

-Excellent English communication

-Fluency in Malayalam or Tamil or Telugu or Hindi or Kannada

-Immediate joining preferred

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