Urgent Requirement For Customer Care Representative

Spark Hire Management Solution

1 Years
5 Openings
1.8 - 4.3 Lac/Yr
Posted 4 days ago
Face-to-Face interview
Ahmedabad

Key Skills

Customer Care Inbound Calls Outbound Calls Call Center International Call Center Customer Relationship US Shift UK Shift BPO Voice KPO Handling Calls Outbound Calling Customer Service English Language Inbound Customer Calling

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Job Description

Manage incoming phone calls

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Experience
1 Years
No. of Openings
5
Education
Higher Secondary
Role
Customer Care Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Face interview location
Ahmedabad

About Spark Hire Management Solution

At Spark Hire, we are passionate about connecting businesses with the best talent. As a leading IT and Non-IT Recruitment agency in India, we specialize in sourcing highly skilled professionals for both sectors. Our mission is to provide effective hiring solutions that drive success for our clients.