Opening For Customer Service Representative

E-Solutions IT Services Pvt Ltd

About the Job

Position: Customer Service Representative

Company: E-Solutions IT Services Pvt Ltd

Location: Mumbai, India

Experience: 2 to 3 years

Job Summary:

We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.

Key Responsibilities:

• Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently.

• Collaborate with internal teams, including operations and sales, to ensure smooth service delivery.

• Keep accurate records of customer interactions and transactions in the CRM system.

• Manage shipment-related queries, provide updates, and address complaints promptly.

Please visit below google form and apply directly or submit resume :

• Experience

  1 - 2 Years

• No. of Openings

  15

• Education

  Higher Secondary, Diploma, Professional Degree, B.A

• Role

  Customer Care Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home