Customer Care Representative

Arihant Maxsell Tech Pvt LTd

Senior Customer Support Executiveto handle customers across India, through ERP & Ticket handling application.

Immediate joiners / joiner at short notice are most welcome.

Responsibilities and Duties

Ensure superior customer support through Real time Ticket based supports.

Help in planning of support to the customer (geographical knowledge will be a big advantage)

Get appointments from Customers based on the availability of team member / field engineer.

Required Experience, Skills and Qualifications

Any Degree / Diploma (Technical Background will be first preference)

1. Minimum 4-7 year experience in any customer support voice process

2. Experience in MIS / CRM or Ticketing Software.

3. English, Hindi and any additional regional language will be an added advantage.

4. Fast learner / Responsive / Collaborative / Team Work

5. Geographical knowledge and prior experience in planning of tours.

6. Customer Centric & Result Oriented.

• Experience

  1 - 6 Years

• No. of Openings

  1

• Education

  B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, Any Bachelor Degree

• Role

  Customer Care Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Nungambakkam, Chennai