Customer Care Process Associate

  • icon job experience 0 - 5 Years
  • icon job opening 10 Openings
  • icon salary 2.8-3.5 Lac/Yr
  • icon job location Noida
  • Face-to-Face interview Face-to-Face interview

Job Description

Infoneo Technologies is a full-cycle software development company that homes the ideas, expectations, and dreams of its founders, employees, and clients. The organization was founded in 2014 with some limited resources but big ideas, unbridled dedication, and uncompromisable moral values. Creativity, Innovation, and Reliability are the three pillars that have firmly kept this organization's existence and helped it grow.

Responsibilities for Customer care Process Associate

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email

Maintain an updated knowledge of the organization's products, services, and customer service policies

Document customer interactions when necessary, compiling documents and forwarding information to interested parties

Explain simply and clearly in response to customer questions and check for customer understanding and acceptance

Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits

Assist clients by demonstrating the use of goods and programs and answering any questions they may have

Participate in training opportunities provided by the organization or by outside entities

Establish and maintain good rapport with customers by using positive language and anticipating their needs
  • Experience

    0 - 5 Years

  • No. of Openings

    10

  • Education

    B.E

  • Role

    Customer Care Process

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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