Customer Care Officer

Mpcg Digital System pvt ltd

Job Description

MPCG DIGITAL SYSTEM PVT LTD

Job title: Customer Care Officer

Location: Indore

Terms: Full time

Salary/rate: 9000-/Month (Gross)

Requirements: Should have Good Communication skills.

About the role:

Customer service officer are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls. When a customer contacts a company, customer service officers are usually their first point of contact. They answer any questions the customer may have and then redirect them to the appropriate team or department..

Responsibilities: • Handling walk-in Customers issue with mobile handset.

• Coordinate with the Service team and the management team.

• Staying up to date with product or service features.

• Responsible for Recording transactions and stock levels & processing customer’s payments.

Candidate requirements:

• Excellent communication, presentation, and leadership skills.

• Should have a good Communication skills & Professional appearance.

• Outgoing and friendly personality & Customer-oriented approach.

• Proven working experience as a Customer Care Officer.

Contact us to apply

Post your updated Cv on

Visit our Office -

Unit No. 3, Sapna Apartment 39,

Kailash Park Colony, Geeta Bhawan, Indore MP .

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  B.A, B.B.A, B.C.A, B.Com, Advanced/Higher Diploma, Any Bachelor Degree, Vocational Course

• Role

  Customer Care Officer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office