JOB PROFILE: Customer Care Officer / Retention Officer
PROCESS: E Commerce Voice - Customer Care Process / Verification Process
Dunzo Customer Care: Tamil and English
Swiggy Customer Care: Telugu and English
Airtel Retention Process: Tamil or Malayalam with English
Meesho Customer Care: Kannada with English
ELIGIBILITY CRITERIA
Any Graduates / Diploma (BE & can also apply)
Should possess Good communication skills in English and Telugu or Hindi or Malayalam or Kannada or Tamil
Age should be below 30 years.
JOB PROFILE:
Voice support for E Commerce / Telecom Customers in PAN India.
Handle calls from Chennai to across India for customer positively and professionally.
Provide required feedback solutions to issues that have been raised.
Deal with a wide range of potential Customer information & database.
Salary: /- to /- fixed CTC + Incentives.
Job Timings: Day Shift Timings
Work Location: Chennai.
Interview Days: Monday to Saturday
Interview Timings: 10am (Slot 1) or (Slot 2)
Contact HR Team:
IMPORTANT NOTE : This requirement is an immediate Hiring, Selected applicants should join the company within 3 working days from the date of selection.
Experience
0 - 1 Years
No. of Openings
50
Education
Diploma, Higher Secondary, Any Bachelor Degree
Role
Customer Care Officer
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office