Customer Care Manager

Global Talent Pool

• Manage incoming calls from Clients and Careers ensuring service is delivered within the required

time frames

• Assisting customers with order placement, tracking, cancellations, and returns, if applicable.

• Helping customers with billing inquiries, payment processing, and resolving billing discrepancies.

• Collecting and documenting customer feedback, suggestions, and complaints to share with

relevant departments for product or service improvement.

• Staying up-to-date with product/service updates and industry trends to provide the best

possible support.

• Ensure that a full understanding of the client's needs are obtained and used as a key driver to

the matching of careers

• Ensure all system records are up to date and accurate

• Dealing with people of different backgrounds and temperaments.

• Experience

  2 - 4 Years

• No. of Openings

  1

• Education

  Professional Degree

• Role

  Customer Care Manager

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office