Customer Care Manager

Global Talent Pool

Manage incoming calls from Clients and Careers ensuring service is delivered within the required

time frames

Assisting customers with order placement, tracking, cancellations, and returns, if applicable.

Helping customers with billing inquiries, payment processing, and resolving billing discrepancies.

Collecting and documenting customer feedback, suggestions, and complaints to share with

relevant departments for product or service improvement.

Staying up-to-date with product/service updates and industry trends to provide the best

possible support.

Ensure that a full understanding of the client's needs are obtained and used as a key driver to

the matching of careers

Ensure all system records are up to date and accurate

Dealing with people of different backgrounds and temperaments.

• Experience

  2 - 4 Years

• No. of Openings

  1

• Education

  Professional Degree

• Role

  Customer Care Manager

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office