Customer Care

Femora India Pvt Ltd

Respond to customer queries in a timely and accurate way, via phone, email, chat, and other channels.

Verification of customer's orders with its purchased product and address with pin code

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide timely resolution

Gather customer feedback and share it with our Product, Sales, and Marketing teams

Coordinate with Delivery Partners for arranging timely delivery of products

• Experience

  0 - 3 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Customer Care

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office