Introducing the patients and giving them a brief about our company and our services.
• Guiding and assisting them through all their queries and being available for them at all stages.
• Responsible for Patients appointments with Doctors and other Professionals and guiding them if they have any doubts.
• Discuss with patients and family members about their health problem or any healthcare related queries.
• Educate patients about their condition, medication, and give them specific instructions.
• Present and follow-up with patients care plan and address their personal health care needs.
• Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.
• Scheduling patient’s doctors’ appointments, blood collection appointments, radiology appointments and following up with the patients to give them an excellent patient experience.
• Keeping the patient informed about all their health progresses and performances.
• Check-in on patient regularly and evaluate and document their progress.
• Assist the care team (Gynaecologist, Health Coach, Mental Health consultant) with developing and assessing health interventions.
• Attend ongoing training and courses to keep abreast of new developments in health care.
• Assist with securing funding for medical care as required.
• Treat patients with empathy and respect and conduct oneself in a professional manner.
• Comply with organizational guidelines and health care laws and regulations.