Customer Care Incharge

AD&MA HEALTHCARE PVT LTD

Introducing the patients and giving them a brief about our company and our services.

Guiding and assisting them through all their queries and being available for them at all stages.

Responsible for Patients appointments with Doctors and other Professionals and guiding them if they have any doubts.

Discuss with patients and family members about their health problem or any healthcare related queries.

Educate patients about their condition, medication, and give them specific instructions.

Present and follow-up with patients care plan and address their personal health care needs.

Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.

Scheduling patients doctors appointments, blood collection appointments, radiology appointments and following up with the patients to give them an excellent patient experience.

Keeping the patient informed about all their health progresses and performances.

Check-in on patient regularly and evaluate and document their progress.

Assist the care team (Gynaecologist, Health Coach, Mental Health consultant) with developing and assessing health interventions.

Attend ongoing training and courses to keep abreast of new developments in health care.

Assist with securing funding for medical care as required.

Treat patients with empathy and respect and conduct oneself in a professional manner.

Comply with organizational guidelines and health care laws and regulations.

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Higher Secondary, B.Com

• Role

  Customer Care Incharge

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office