Customer Care Executive (urgent Requirement)
pest Control Service Provider - Rajkot, Gujarat
company is An International Business Services Company Employing Over 35,000 Colleagues Across 70 Countries. We Strive to Protect People and Enhance Lives, for Example By Controlling Pests, Improving Hygiene and Improving Interior Spaces with Plants and Scenting. We are Experts in the Fields We Operate In, Investing in Training, Science, Innovation and Technology. Listening and Acting On Feedback is Part of Our Culture to Support Colleagues and Our Customers. Initial Regards Equality and Fairness as a Fundamental Right of all of Its Colleagues. We Live Our Values of Service, Relationships and Teamwork Which Were Identified By Our Colleagues Across the World.
our Family of Businesses:
company Pest Control is the Worlds Leading Commercial Pest Control Company, Operating in 70 Countries and Ranked in the Top 3 in 65 of Those Countries. Ranking in the Top 3 in 38 of the 44 Countries We Operate In, Initial Hygiene is the Market Leader Who Provides Quality, Diligent and Friendly Services to all Customers. in France, Initial Workwear Specialises in the Supply and Laundering of Workwear, Garments and Protective Uniforms and Equipment; Focussing On Top Quality Products and Services. Our Plant Business; Ambius is Seen as the Expert in Interior and Exterior landscaping; Operating Across the Us, Europe, Asia & Pacific. Steritech Brand Protection By Comapny is An Industry Leader and Pioneer, Providing Innovative Solutions that Help Customers to Mitigate Risks and Drive Business Growth. We also have Specialist Businesses such as Medical Services, Specialist Hygiene and Property Care, Which Lead Their Respective Fields. Across all of Our Operations Globally, We have a Positive Reputation amongst Our Customers for Our Knowledge and Integrity. We have Central Support Functions of Human Resources, It, Finance, Legal and Marketing & Innovation in the
head Office Locations and in Country. Working Within Our Functions Departments, You Would Be Supporting all of Our Businesses Within India.
pci is the Leading Pest Control Service Provider in India. Pci Was Formed in 2017 Through a Joint Venture (jv) Between Pest Control India, the Number One Pest Control Company in India, the Worlds Leading Pest Control Brand. Pci Aims to Set New Standards for Customer Service with Operations Across 250 Locations in India. the Jv Brand also Focuses On Developing Industry-leading Service Operations Through the Sharing of Best Practices, New Innovations and the Use of Digital Technologies.
job Description :
to Provide all the Information to the Caller and Resolve all the Queries Raised During the Call.
Attending all Incoming Calls Received On Helpline Number
Handling Email Query..
Responding to the Sms Sent By the Customers
Pass the Caller's Request to the Concerned Branch / Department Through Telephonic Calls ,E-mail,Courier
Ccc Module - One Call
Would Be Accountable to Successfully Accomplish Any Assignment as Instructed By the Functional Reporting Authority.
to Make Outbound Calls as per the Instructions of Functional Reporting Authority as per the Requirment of Each Venture.
Would Be Responsible for the Closure of a Caller's Request.
Co-ordinate with the Branches Till a Proper Resolution is Decided By the Branches.
Call Registration in Company's Software.
Maintain Reports
requirements:
good Communication Skill
ability to Take Calls
work Under Pressure
should Be Able to Provide the Right Solution
benefits:
are You Interested? Here's What You Can Expect When You Join Us
attractive Base Salary
group Mediclaim Insurance Policy
travel Reimbursement
equal Opportunities
1 - 5 Years
5 Openings
1.0-3.0 Lac/Yr
Rajkot 
Face-to-Face interview
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