Customer Care Executive

Job Description

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Note: Languages Known - Tamil, English, Kannada or Telugu
  • Experience

    0 - 1 Years

  • No. of Openings

    5

  • Education

    Diploma, Any Bachelor Degree

  • Role

    Customer Care Executive

  • Industry Type

    Automobile / Auto Ancillaries

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About 5K Network

Develop and manage digital marketing campaigns
Oversee a social media strategy
Manage and maintain the organisations website(s)
Write and optimise content for the website and social networking accounts such as Facebook and Twitter
Read More...
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