We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.
To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.
Generating sales leads.
Managing incoming calls.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers' needs.
Meeting sales objectives.
Following procedures and policies.
Experience
1 - 5 Years
No. of Openings
2
Education
Any Bachelor Degree
Role
Customer Care Executive
Industry Type
Travel / Tourism
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office