Customer Care Executive

HR Consultings

We are looking for immediate joiners female candidates who are comfortable in traveling to different branches with the following knowledge-

• Candidate need to handle Inbound/Outbound Customer calls and answer their queries based on their requirements of the products, good communication skills in written as well as verbal are must.

• Resolving customer complaints brought to your attention.

• Possessing excellent product knowledge to enhance customer support.

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree, Secondary School

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office