Customer Care Executive

Job Description

Position Summary

• Make and attend necessary phone calls - inbound and outbound calls.

• Provide the required information to the customers

• Resolve any queries regarding gift delivery or transit damage.

• Maintain database by updating customer information on daily basis

• Write communication scripts for inbound calls

• Keep the team informed about customer calls and demos on a regular basis
  • Experience

    0 - 1 Years

  • No. of Openings

    15

  • Education

    Any Bachelor Degree, Secondary School

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Corporate Incentive Solutions Pvt. Ltd.

At Corporate incentives we are passionate about improving peoples performance- about rewarding them for their efforts (employee incentives), recognizing their patronage (Customer loyalty) and building long term relationships (Channel programs) Contrary to popular belief incentive programs/loyalty programs are not just a one time replicable scheme but a complete user experience program. Corporate Incentive Solutions stands out in this space because we focus on each aspect of this experience- right from planning, building the creatives, on-ground execution and managing the backend distribution and delivery. Creating and sustaining reward campaigns requires optimum utilization of resources- money, time and effort- and we understand that!
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