Outbound Customer Care Executive

Skywings Advisors Private Limited

0 - 5 Years
30 Openings
2.0-2.5 Lac/Yr
Mohali
Face-to-Face interview

Key Skills

Telecaller Tele Sales Officer Tele BPO Fresher Customer Care Walk In

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Job Description

Outbound Customer Care/ Phone Banking

- Banking

- Fresher or exp in voice process/ BPO can apply

upto - Lacs per annum (Fixed)

- Graduates ( Any Stream )

Only Female Candidates Required

Responsible for ensuring delivery of competent and consistent service in line with set standards that results in

an enhanced customer experience for bank customers.

? Ensure Outcalling is done to Customers for clarifying customer queries on transaction declined due

to card control not enabled, Renewal and upgrade customers for welcome call/feature

enforcement

? To ensure that the defined benchmarks on service experience, call handling time, quality etc

parameters are met consistently , including the call productivity standard

? To ensure zero defects processing of all customer requests

? To ensure complete and accurate resolution within the defined TATs.

? To ensure process compliance as per the set Audit and SQ guidelines.

Industry

Staffing & Recruiting

Employment Type

Full-time

Experience0 - 5 Years
No. of Openings30
EducationAny Bachelor Degree
RoleCustomer Care Executive
Industry TypeBanking / Financial Services / Stock Broking
GenderFemale
Job CountryIndia
Job TypeWork from Office

About Skywings Advisors Private Limited

Skywings Advisors Private Limited is one of the leading companies based in New Delhi, Delhi operating in placement and recruitment industry. We are offering specialized services in all recruitment disciplines including Legal, Finance, IT, Sales & Marketing, Commercial, Health Care, automobile, Training & Education, Industrial & Warehouse & Construction, IT/Software, E-Commerce & Internet .rnrnWe strive to achieve the same level of understanding you have about your business. To Assuredjob.com that's paramount. But we also bring with us prodigious knowledge of recruitment practice and up to date assessment methods.