Telecaller & Customer Care

Key Skills

Good Verbal Skills Hindi & English Jewelry & Diamonds Knowledge Computer Literate Knowledge Of Excel Customer Care

Job Description

Handling Walk in Customer to make them convince to buy existing Designs.

Tele-call to the customer to make them aware about platform and invite them to visit our website

Tele-call to the customer to make sale over call

Dealing with incoming email, chats and calls.

Correspond on behalf of the management.

Create sales material to present to customers.

Recording all successful and unsuccessful attempts to close sales

Understand the customer jewellery requirement and give them proper solution.

Addressing clients' uncertainties, grievances, and suggestions on time

Have good communication skills (Marathi / Hindi / English Languages).

Noting important details of each conversation
  • Experience

    1 - 2 Years

  • No. of Openings

    1

  • Education

    Secondary School

  • Role

    Customer Care Executive

  • Industry Type

    Jewelry / Gems / Precious Stones

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Jewel Casa

JewelCasa is premium B2B online jewelry e-commerce platform in India that provides an effortless way for jewelry retailers to buy from a diverse range of premium at competitive wholesale prices and prompt delivery.
Read More...
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