Customer Care Executive

  • icon job experience 0 - 2 Years
  • icon job opening 5 Openings
  • icon salary 0.8-2.3 Lac/Yr
  • icon job location Jaipur
  • Face-to-Face interview Face-to-Face interview

Job Description

Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Selecting and hiring new staff.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Maintaining a pleasant working environment for your team.
  • Experience

    0 - 2 Years

  • No. of Openings

    5

  • Education

    Higher Secondary, Secondary School, Vocational Course, Diploma, Any Bachelor Degree

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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