Customer Care Executive

Sunshine Epic

1 - 2 Years
2 Openings
1.8-3.0 Lac/Yr
Jaipur
Face-to-Face interview

Key Skills

Customer Care English Effective Communication

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Job Description

Answer phone calls in a more professional manner and provide information about products and services as required by the callers

They are responsible for taking or cancelling orders, and obtaining details of customer complaints

Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments

Process orders, applications, and forms

Render administrative support to other customer care team members when the need arises, or as instructed

Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark

Identify tasks critical to keeping customer satisfaction levels in check.

Experience1 - 2 Years
No. of Openings2
EducationAny Bachelor Degree
RoleCustomer Care Executive
Industry TypeJewelry / Gems / Precious Stones
GenderFemale
Job CountryIndia
Job TypeWork from Office

About Sunshine Epic

Sunshine Softwares founded in 2007, is one of the fastest growing Software Company. The establishing objective was to be the most dependable organization providing impeccable service, premium products and comprehensive solutions to the customers in India and Abroad.