Customer Care Executive

Sunshine Epic

Answer phone calls in a more professional manner and provide information about products and services as required by the callers

They are responsible for taking or cancelling orders, and obtaining details of customer complaints

Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments

Process orders, applications, and forms

Render administrative support to other customer care team members when the need arises, or as instructed

Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark

Identify tasks critical to keeping customer satisfaction levels in check.

• Experience

  1 - 2 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Customer Care Executive

• Industry Type

  Jewelry / Gems / Precious Stones

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office