Customer Care Executive

JoyLamp & Co

Job Requirements -

● Good presentation,negotiation and problem-solving skills

● Excellent customer service and sales skills.

● Strong verbal and written communicator

● Educational Qualification required (mandatory) - (nursing)/ (nursing)/ ma/

ma

Job Description - If you are an effective communicator, driven and passionate team player and result

driven, we have just the right job for you.

We are searching for Customer Care Executive to join our fun, fast-paced, growing team and take on

full responsibility for converting sales leads into customers.

Job Roles and Responsibilities -

1. Customer call the Toll free number to get an appointment with the Available or Nearby Doctor

for consulting or treatment for their own reason , Call Center Agent must give a proper response

knowing the details from customer and check the availability of Doctor by collecting the Zip

Code

2. If the customer ask for an Ambulance to Book for any emergency , Call Center Agent must

respond immediately to dispatch the Ambulance for the required location and stay on call until

Ambulance reach the actual location and arrange an available doctor from that location.

3. No sales involved , No Targets involved , No Survey involved.

• Experience

  0 - 6 Years

• No. of Openings

  30

• Education

  B.Pharma, B.Sc

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office