Customer Care Executive

GTC Placement Services

0 - 1 Years
100 Openings
1.0-2.5 Lac/Yr
Indore
Face-to-Face interview

Key Skills

Customer Relationship Customer Associate Customer Care Executive BPO Telecaller

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Job Description

Managing incoming calls and customer service inquiries

Generating sales leads that develop into new customers

Identifying and assessing customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers.

Experience
0 - 1 Years
No. of Openings
100
Education
Any Bachelor Degree
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About GTC Placement Services

GTC Placement Services Has Been Established With The Sole Objective To Dedicate Itself For Quality Service In Human Resource Sector. We provide a wide range of recruitment and selection services to diverse companies. Our team of expert trainers and consultants is dedicated towards leveraging the business potential of our clients by offering strategic HR services. Moreover, our presence in all over Jaipur gives us a benchmark to stand among one of the leading HR firms." Deals in HR Staffing, Recruitment Training, HR Training, Corporate Training, Payroll Outsourcing, Professional Accountant Training.