Customer Care Executive

Conneqt Business Solutions

We are looking for a Customer Support Specialist to assist our customers with problems while using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding regarding product ordering and related services. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support to our precious client.

Responsibilities

• Respond to customer queries in a timely and accurate way, via phone, email or chat

• Identify customer needs and help customers use specific features

• Monitor customer complaints and reach out to provide assistance

Requirements

• Fresher and experience both can apply.

• Familiarity with our industry is a plus point.

• Excellent communication and problem-solving skills

• Patience when handling tough cases

• 12th Pass outs or Relevant Diploma.

• Experience

  0 - 2 Years

• No. of Openings

  200

• Education

  Higher Secondary

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office