Customer Care Executive

Manjunath Info Solutions

Requirement: Bpo/telecallers Domestic,Voice,Morning Shifts

we are Hiring a Customer Service Representative to Manage Customer Queries and Complaints. You Will also Be Asked to Process Orders, Modifications, and Escalate Complaints Across a Number of Communication Channels. to Do Well in this Role You Need to Be Able to Remain Calm When Customers are Frustrated.

customer Service Representative Responsibilities:

maintaining a Positive, Empathetic and Professional Attitude Toward Customers At all Times.

responding Promptly to Customer Inquiries.

communicating with Customers Through Various Channels.

acknowledging and Resolving Customer Complaints.

knowing Our Products Inside and Out So that You Can Answer Questions.

processing Orders, Forms, Applications, and Requests.

keeping Records of Customer Interactions, Transactions, Comments and Complaints.

communicating and Coordinating with Colleagues as Necessary.

providing Feedback On the Efficiency of the Customer Service Process.

managing a Team of Junior Customer Service Representatives.

ensure Customer Satisfaction and Provide Professional Customer Support.

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  B.Sc

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office