Customer Care Executive - Freshers & Experienced Hyderabad

Mildjob Manpower Consultancy

Position: Customer Care Executive - Freshers & Experienced

Location: Hyderabad- Ranigunj (Work from Office)

Qualification: undergraduate/Graduate

Languages: English and Hindi with good communication

Languages required: Telugu, Hindi, English.

Experience: Fresher / Experience

Salary: 14,400 to 28,300 CTC per month

(Salary depends up on the interview performance)

Company:Conneqt Business Solutions

Mode of Interview: Offline

Mandatory languages required:

● English

● Fluent in Telugu or Hindi

Interview dates: 7th, 9th, 14th, 16th September 2022

Roles and Responsibilities:

● Translator/Transcriber responsibilities include reading/listening to audios and thoroughly

understanding the context of a given material

● Using specialized dictionaries and translation tools and proofreading finished pieces of work

● Also, they will be responsible in identification of intents and tagging of words to specific

entities as per the guidelines shared.

● Handle queries of customers through chat & call

● Handle queries through inbound calls of premium customers

About the company:

Conneqt Business Solutions Limited was established in 2004. Headquartered in Bangalore, we are India’s leading Digital IT & BPM services provider, and a subsidiary of Quess Corp. At Conneqt we strive to help our customers grow revenues, enable efficiencies, and enhance the customer experience across industries. With 21 delivery centres across India, we are among India’s Top 100 Best Workplaces in 2022 consecutively for the third time in a row and we are ranked in Top 50 amongst India’s Best Companies to Work for in 2022. Top industry analyst Nelson Hall has ranked Conneqt among the top Customer Lifecycle Management & Business Process Management service providers in India.

We leverage our 18 years of experience across 145+ customers on business processes including Customer lifecycle management, Collections, Mid-office, Backoffice, and Shared Services along with our Digital competency centers around

• Experience

  0 - 5 Years

• No. of Openings

  100

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office