Customer Care Executive

Freelancer

Job Description:-

maintaining a Positive, Empathetic and Professional Attitude Toward Customers At all Times

identify Customer Needs and Help Customers Use Specific Features

responding to Customer Queries in a Timely and Accurate Way, Via Phone

identifying Customer Needs and Helping Customers Use Specific Features

be An Active Listener and Deal Well with Objection

have Strong Customer Orientation and Ability to Adapt/respond to Different Scenarios

be a Team Player, Flexible and Open to Feedback

ability to Multitask, Priorities, and Manage Time Effectively

ensure Customer Satisfaction and Provide Professional Customer Support.

responding Promptly to Customer Inquiries.

communicating with Customers Through Various Channels.

acknowledging and Resolving Customer Complaints

skills:-

experience as a Customer Support Specialist or Similar Cs Role

understanding of How Crm Systems Work

excellent Communication and Problem-solving Skills

multi-tasking Abilities

patience When Handling Tough Cases

• Experience

  0 - 4 Years

• No. of Openings

  30

• Education

  Secondary School

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office