Job Description

Detailed Description:

1. Candidate is required to be flexible for work, where Shifts will be for 9 hours, including 1 hour breaks, and the timings will be from Morning 8 to evening 8. Candidate will be aligned in any shift between this 12 hours Window.

2. Candidate need to handle Inbound/Outbound Customer calls primarily, and answer their queries based on their Loans running with us. Hence, good communication skills in written as well as verbal is must. We will be providing all System and process training, as per requirement.

3. Candidates with prior experience in customer care profile will be preferred

4. Any additional language skills will be an added advantage . Telegu /Tamil /Mallayam /Kannada /Gujarati /Marathi.

5. This Job is for 7 days a week with 6 weekly Offs in a month and these will be provided as per Roster shared on weekly basis.

6. Candidates with self-conveyance and staying in and near GGN are preferred, since we are not providing transport ( Pick or Drop)

7. Candidate should be flexible to adjust and get trained for any other process as well, which will be as per Organization requirement from time to time.
  • Experience

    0 - 5 Years

  • No. of Openings

    100

  • Education

    Any Bachelor Degree

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Prerana Educational and Charitable Trust

Prerana HR Solutions is a trusted name in the placement sector of Odisha. This Placement firm was founded in the year 2014. Mr. Pradeep Kumar Panda is the chairman of the company and laid the foundation in Odisha. This firm was established with a motive of serving the clients with economically priced services available under the same roof. Currently, we are working as an HR consultant, educational consultant, and career consultant in Odisha. Furthermore, clients are also facilitated with the housekeeping services, corporate training, and manpower recruitment. We have a mission of making a difference by providing innovative services to develop competencies of the manpower with good value system to face challenges of the continuously changing world. Our vision is to emerge as a top solution provider in the fields of recruitment, training, management consultancy, and service infrastructure.
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