Customer Care Executive

Job Description

conducting customer satisfaction surveys to understand what areas of the company's services need improvements

catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

curating streamlined email and social media communication mediums for offers, updates and much more

dealing with customer issues and churning out an easy-to-follow solution

managing payment and delivery of customer orders

helping customers choose the right product for their requirements and budget

handling customer concerns and complaints in a timely manner

informing customers of upcoming promotions or deals
  • Experience

    0 - 2 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Lakshmi Hyundai

LAKSHMI HYUNDAI, which started its operations in 2005 in Visakhapatnam, has employed qualified, trained & experienced people in the industry who purely work with "service-motto and to the satisfaction of their customers.
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