Customer Care Executive

Jiva Ayurveda

Job description

Roles and Responsibilities

• Taking Incoming calls of customers and capturing important details in the system.

• Understand the customer's query and provide resolution.

• Document accurately.

• Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.

Desired Candidate Profile

• Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue)

• Good in customer dealing (Know about Customer Service, Online Shopping Portals)

• Knowledge of Computer, Basic Typing

• Good Interpersonal Skills (Positive attitude, Negotiation Skills)

• Sales driven (Know basic selling skills on call)

• Listening skills.

• Awareness about digital payments platforms.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  Higher Secondary

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office