Upakara - Customer Care Executive

  • icon job experience 0 - 1 Years
  • icon job opening 4 Openings
  • icon salary Not Disclosed
  • icon job location Coimbatore
  • Face-to-Face interview Face-to-Face interview
Key Skills

Good Communication in English Computer Speed Error Free English Typing Excel With Shortcuts Keys Good Typing Speed Good Communication Skill Basic Computer Skills Discipline Positive Attitude & Punctuality

Job Description

Roles and Responsibilities:

To Handle Inbound calls & Telemarketing

Manage large amounts of incoming calls

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Analyzing customer needs and recommending products based on those needs.

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers
  • Experience

    0 - 1 Years

  • No. of Openings

    4

  • Education

    Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, M.A, M.Com, M.Sc

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Upakara Call Center

Upakara is a leading call center in domestic & International Service Support provider., formed in the year 2002.
We provide Promotional Marketing, Tele calling, I Marketing, SMS Campaign, Transcription Work, Data Conversion and Help Desk Support (Inbound Calling) which helps clients to build, promote and sell their brand or business in this competitive market.

With the aim of begin the best and give the best, we serve our client with many benefits like nonstop brand building , expansion of dealer network, quality leads generation, for our clients through tele calling and I marketing and many more.

To maintain the high quality service and clear understanding, we maintain and provide reports like voice of customers score cards, daily, weekly and monthly process reports , on every activity we do to promote our clients business.
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Hiring For Customer Support Executive

Home Triangle online service pvt ltd

  • Location Horamavu Bangalore
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
Cold CallingCustomer CommunicationCustomer SupportCall CenterCustomer RelationshipCustomer CareCustomer ServiceCustomer Handling

Walk-In For Customer Care Service (Full Time)

Victaman Services

  • Location Whitefield Bangalore
  • Experience 0 - 1 yrs
Customer CareCustomer ServiceProblem SolvingComplaint HandlingVoice SupportDomestic CallingEnglish Language

Urgent Hiring For Ground Staff

Airlines Placement Agency

  • Experience 0 - 3 yrs
  • Salary 6.0 Lac/Yr
Data EntryComputerGround StaffAir TicketingAir HostessFront OfficeBack Office OperationsPassport Checking ExecutiveTicket Checking StaffTicket BookingCustomer Care Service

Customer Care Service

Victaman Services Pvt Ltd

  • Location Bangalore
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
CommunicationCustomer Relationship ManagementTroubleshooting SkillsCustomer CareEnglish LanguageVoice ProcessQuery Management

Customer Support Executive

Nobroker

  • Location Bangalore
  • Experience 0 - 3 yrs
  • Salary 4.5 Lac/Yr
Customer RelationshipCustomer ServiceCustomer SupportOutbound Calling

Customer Support Executive Fresher

Early Jobs

  • Experience 0 - 3 yrs
CommunicationCallingCustomer RelationshipOutbound CallingCustomer SupportCustomer Service

Walk-in For Urgent Opening For Customer Care Executive

Altruist Technology

  • Location Bangalore
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
Customer CareCustomer ServiceVoice ProcessInboundEnglish LanguageProblem SolvingVoice SupportComplaint HandlingQuery ManagementDomestic CallingInbound Voice Process

Walk-In For Customer Care Executives (1-7 Years)

DriveX

  • Location Bangalore
  • Experience 1 - 7 yrs
  • Salary 3.3 Lac/Yr
Voice SupportCustomer CareCustomer ServiceVoice ProcessInbound Voice ProcessComplaint HandlingProblem SolvingDomestic CallingOOutbound

Customer Care Executive

A3 Techno Solutions

  • Location Bangalore
  • Experience 0 - 6 yrs
English LanguageCustomer CareCustomer ServiceTroubleshooting Skills

Customer Support Executive

Brightpath Consultancy

  • Location Bangalore
  • Experience 0 - 3 yrs
BPOCustomer RelationshipCustomer CareCustomer Support

Customer Care Executive(International Voice Process)

Starmark software pvt ltd

  • Location Whitefield Bangalore
  • Experience 1 - 4 yrs
International Voice ProcessVoice Process Executive

Customer Care Executive

Akras Flavours India Private Limited

  • Location Hosur
  • Experience 1 - 4 yrs
  • Salary 5.0 Lac/Yr
Customer CareCustomer ServiceTally ERP

Urgent Opening For Customer Care Executives

Arera Healthcare & Technologies Pvt Ltd

  • Location JP Nagar Bangalore
  • Experience 1 - 2 yrs
  • Salary 2.5 Lac/Yr
Customer CareCustomer Service

Walk-In Interview For Customer Care Executives Freshers

Diginsta

  • Location Bellandur Bangalore
  • Experience 0 - 3 yrs
  • Salary 4.0 Lac/Yr
Communication Manager

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it