Customer Care Executive

Key Skills

Customer Relationship Communication Skills Customer Care Customer Support Voice Process Customer Service

Job Description

Role: Customer care Executive

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Any Language

Able to communicate confidently and politely, with good speaking skills.

Awareness on Credit cards.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift

Salary-/-CTC-PM

Educational qualification: Graduation Mandatory.

Requirement: 20

Age: 18 years onwards

Conneqt Address: 2nd Floor | Krimson Square | 31/9 Roopena Agrahara | Near Silk Board Flyover | Bengaluru .
  • Experience

    0 - 1 Years

  • No. of Openings

    30

  • Education

    B.A, B.Arch, B.B.A, B.C.A, B.Com, Any Bachelor Degree

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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