Customer Care Executive

PRERANA MOTORS PVT LTD

0 - 2 Years
2 Openings
2.0-2.3 Lac/Yr
Bangalore
Face-to-Face interview

Key Skills

Good English Communication Good Local Communication Computer Knowledge Quick Learner Customer Care

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Job Description

We are an automobile dealership for Tata Motors Ltd., looking for talented Telemarketers to join our Motor Insurance Renewal team at central Bangalore.

You will be responsible for timely renewals of our customers’ policies by regular outbound calls, as well as emails and messaging.

The ideal candidate has strong customer handling skills, is persuasive and hard-working with good communication in English and local languages.

Entry level position, with freshers welcome and good scope for growth. Graduates of 22-26 yrs age only considered.

Necessary training provided at induction and at regular intervals.

Compensation as per industry standards with all statutory benefits of leave, ESI, PF, bonus etc.

Required skills:

• Good communication skills for voice calls, emails and messaging

• Fluency in English and Kannada compulsory

• Hard working, professional and courteous

• Fast learner with working knowledge of computers.

Job Description :

• Send renewal notices and reminders by email and messaging

• Make follow-up outbound calls to customers, explaining all features and benefits of the policy clearly

• Understand queries, identify customer needs and provide solutions accordingly

• Maintain all records on dedicated software and follow-up at regular intervals

• Close successful leads by enabling payments and issuing policies

• Any other related work as assigned by supervisor

Experience
0 - 2 Years
No. of Openings
2
Education
B.A, B.B.A, B.C.A, B.Com, B.Sc
Role
Customer Care Executive
Industry Type
Automobile / Auto Ancillaries
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About PRERANA MOTORS PVT LTD

Here at Prerana Motors, we take great pride in our partnership with Tata Motors. What started as a small business in 1991, Prerana Motors has grown over the years into a business of multiple products and services, ranging from Passenger cars to Commercial vehicles to Spare parts distribution. Today, we are among the top 5 dealers in the country for both Cars and Commercial vehicles.
We have 70 touch points across Karnataka, with a staff of 1300, catering to every requirement of a customer. Our state-of-the-art showrooms and large service areas allow customers to browse through the range of TATA vehicles, comfortably.
We explore new avenues, constantly, to improve services to our customers, be it response time or quality. We provide end-to-end solutions for purchase or service of Tata vehicles. The customer is our only asset" has always been a guiding principle for our growth.
So what are you waiting for? Visit Prerana Motors to experience the difference! Or, get in touch with us anytime.