Customer Care Executive

G7 Teleservices Pvt Ltd

0 - 1 Years
20 Openings
1.8-2.0 Lac/Yr
Bangalore
Face-to-Face interview

Key Skills

Customer Relationship Microsoft Office Communication Skills Customer Care Customer Support Voice Process CSE

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Job Description

* Answer Inbound/ Outbound calls professionally and provide information about product and services, take/cancel orders and obtain details of complaints.

* Keep records of customer interactions and transitions, details of enquiries ,complaints, and comments, as well as actions taken. Process orders forms, and applications.

* Follow up to ensure that appropriate actions are taken on customer requests .

* Refer unresolved customer grievances or special requests to designated departments for further investigation.

Experience
0 - 1 Years
No. of Openings
20
Education
B.B.A, B.Com, Higher Secondary, Any Bachelor Degree, Secondary School
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About G7 Teleservices Pvt Ltd

G7TS is a confluence of talent and expertise in the field of Customer Service, Client management and Operational delivery. We have a wealth of talent representing over 100+ years of experience creating sales delivery, customer service, cost effective contact management and customized technology solutions. With over a decade of experience and Leveraging the teams talents we are able to create a unique and tailor made solution for your business goals.