Dear Candidate
thank You for Your Application.
please Note that Due to the Covid-19 Breakout, We are Not Conducting Any Face-to-face Interviews, and are Rather Going for Telephonic Interviews.
job Description:
customer Care Executives Will Provide Online Chat Support to International Customers.
responsibilities:
handling Queries/complaints of Customers and Coaches Through Inbound Chat.
ensure First Contact Resolution (fcr) While Handling a Customer’s Issue
ensure to Provide Highest Rate Customer Satisfaction On Each Chat Handled.
qualifications: Requires a Minimum of a Graduate/under Grad
experience: Min 6 Months/1 Year Experience Required in Any International Chat Us Process
age: 18 Years Onwards
.
technical Skills • ability to Use Company Network and Environments
• ability to Navigate Web Applications Using Internet Explorer
• basic Level Competence with Microsoft Excel
soft Skills • excellent Written & Verbal Communication Skills
• ability to Compose Grammatically Correct, Concise & Accurate Statements
• good Understanding of Etiquette for Written Communications
keyboarding Skills • minimum Typing Speed Skills of 35 Words per Minute
qualification • graduation or Equivalent Certificate from a Recognized University
please Refer Your Friends and Dear Ones.
note- Please Stay Safe and Stay Indoors.