Customer Care Executive

Teleperformance

We have openings for Voice process.

Process 1- Inbound calls- customer service.

Job Description:

Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as Inbound calls- customer service.

Requirement:

• Graduation mandatory

• 6 Days working/One Day Rotational Week Off

• Rotational shifts 8am to 8pm (24/7).

• Fresher or any experience in any BPO.

• Language- English/Hindi

• Location – Ambattur, Chennai

• Work Mode: Work from Office

• Salary: 21 K CTC

• Take Home – 17 TH

Interviews:

• HR Round

• Versant voice (6 and 5 cut off)

• Ops Round

• Client Round

Process 2- Outbound calls- customer service.

Job Description:

Customer service for credit cards. Calls will be received on new hotline (toll-free number) as well as outbound calls- customer service.

Requirement:

• Graduation mandatory

• 6 Days working/Sunday Week Off

• Day Shift 10 AM to 7 PM.

• Minimum 6 months experience in any BPO Customer Service/Tele Sales.

• Language- English/Hindi

• Location – Ambattur, Chennai

• Work Mode: Work from Office

• Salary: 22 K CTC

• Take Home – 18k.

Interviews:

• HR Round

• Versant voice (6 and 5 cut off)

• Ops Round

• Client Round

Process-3: Customer Service (E-mail or Chat/Telecom Voice)

We have openings for Customer Service (E-mail or Chat/Telecom Voice).

Job Description:

Any Graduate from a recognized Institute or University in any discipline.

Minimum 1-Year experience in any Customer Service (E-mail or Chat/Telecom Voice).

Graduates who know to Read and Write Hindi will be an added advantage. (Freshers also eligible).

Rotational Shift – 6 Days Working/1-day rotational week off.

Shift Timing - 7 AM to 1 AM (Any 9 hours shift). (One Way Cab Drop Facility).

Salary – 19CTC and 15 Take Home.

Round Of Interview:

1. HR Round.

2. Ops Round.

3. Pmaps Assessment.

• Experience

  0 - 3 Years

• No. of Openings

  500

• Education

  Any Bachelor Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office