Customer Care Executive

  • icon job experience 1 - 2 Years
  • icon job opening 01 Openings
  • icon salary Not Disclosed
  • icon job location Ahmedabad
  • Face-to-Face interview Face-to-Face interview

Job Description

- Manage amounts of incoming phone calls and emails.

Identify and assess customers needs to achieve satisfaction

Provide accurate, valid and complete information by using the right methods/tools (CRM)

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively
  • Experience

    1 - 2 Years

  • No. of Openings

    01

  • Education

    Any Bachelor Degree

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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