Customer Care Executive

  • icon job experience 0 - 6 Years
  • icon job opening 100 Openings
  • icon salary 0.8-1.5 Lac/Yr
  • icon job location Ahmedabad
  • Face-to-Face interview Face-to-Face interview

Job Description

1. Answering calls from customers professionally and responding to customer inquiries and complaints.

2. Handling and resolving customer complaints regarding product service problems.

3. Documenting all calls with regard to the customers query accurately in the software

4. Identifying, and escalating priority issues and reporting to the supervisors.

5. Research required information using available resources/software.

6. Provide quality customer support on every call

7. Following call scripts to ensure quality support for customer satisfaction

8. Adhering to all company policies and procedures
  • Experience

    0 - 6 Years

  • No. of Openings

    100

  • Education

    Higher Secondary

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Ascendum KPS

At Ascendum, Digital Transformation is Business Transformation. We work closely with your teams to reimagine the user experience and build a world class product.
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