Customer Care Executive

Xiimba Ecosystems Private Limited

0 - 1 Years
5 Openings
Not Disclosed
Paschim Vihar Delhi
Face-to-Face interview

Key Skills

Good Communication Skills Customer Care Voice Process

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Job Description

Responsibilities:

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

Building lasting relationships with clients and other call center team members based on trust and reliability.

Experience
0 - 1 Years
No. of Openings
5
Education
B.A, Diploma, Higher Secondary, Secondary School
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Xiimba Ecosystems Private Limited

Our aspirations drive us to the immediate focus on rural landscapes in India wherein at least 750 Million to 800 Million people reside. Xiimba Ecosystems has embarked upon an initiative to uplift the living and enhance life quality through comprehensively impacting and creating new ecosystems. We believe the prosperity ecosystem is the root and foundation of the making of the knowledgeable, healthy, prosperous, purposeful, growth oriented contributory to the world, righteous, happy, joyful and thriving communities. Such communities then shall consolidate into meaningful and global societies.

We have structured and converged our national arena into thousands of individual clusters of 4 to 6 villages. Each cluster shall have a population of 14,000 to 18,000 people. India is more of a continent rather than a country and therefore there is huge demographic and other variations at every short distance. Therefore while such clusters shall be unique in themselves but can be woven and integrated in overall national fabric and bandwidth.

We have chosen several veritcals that distrupt and uplift the life standard incomes and spent. We are using cutting edge technologies to provide state of the art services in an affordable fashion and utilizing an ease to scale model.