We are currently hiring for Various Call Centres in Bangalore. You can try for 10 to 15 BPOs
in one place.
*****No Virtual Interview, Only Face to Face. Candidates have to be in Bengaluru*****
Eligibility:
Required Excellent communication
Education: Graduate Fresher / Undergraduate with minimum 6 months BPO experience
Should be flexible with rotational shifts.
5 days of working 2 Days Off.
Role & Responsibilities:
Handle incoming calls from customers or clients.
Address customer inquiries, concerns, and issues in a professional and friendly manner.
Provide information about products, services, or processes.
Responsible for UK client, handling queries, appropriate assistance
Patience when handling tough cases.
Excellent communication and problem-solving skills.
Candidate should possess excellent oral and written communication skills.
Respond to customer queries in a timely and accurate way.
Own and resolve customer issues efficiently, effectively and Em-pathetically.
Following up with customers for any further information.
Provide accurate, valid, and complete information by using the right tools