Customer Care Agent

Vaishali Trader

Job Description

• Understanding the products and services provided by the company.

• Preparing company policies and procedures.

• Developing training lessons with service delivery systems.

• Managing a team of Customer Support Representatives.

• Supporting the customer through an email ticketing system and phone calls.

• Resolving customer complaints and queries.

• Providing detailed information to customers.

• Monitoring the performance of.

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Higher Secondary, Secondary School

• Role

  Customer Care Executive

• Industry Type

  Export - Import / Trading

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home