Customer Care Agent

Job Description

Job Description

Understanding the products and services provided by the company.

Preparing company policies and procedures.

Developing training lessons with service delivery systems.

Managing a team of Customer Support Representatives.

Supporting the customer through an email ticketing system and phone calls.

Resolving customer complaints and queries.

Providing detailed information to customers.

Monitoring the performance of.
  • Experience

    0 - 2 Years

  • No. of Openings

    2

  • Education

    Higher Secondary, Secondary School

  • Role

    Customer Care Executive

  • Industry Type

    Export - Import / Trading

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

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