Customer Care Executive

The Techtonic

Roles & Responsibilities

Knowing all the details of the product or service offerings.

Regularly updating and obtaining the lists of individual contact details.

Stay updated with market trends to better serve customers.

Identify customer needs and provide solutions through the companys products and services

Build and maintain positive relationships with future prospects.

Conducting each function with the utmost respect, regardless of the behavior of the other.

Keep record of every customer interaction and sales activities.

Good Communication skills are required.

Qualifications:

Must be a Graduate

Proven experience in Telecalling

Strong interpersonal and communication skills.

Creative thinking and problem-solving abilities.

Proficiency in MS Office and MS- Excel

• Experience1 - 2 Years
• No. of Openings2
• EducationSecondary School
• RoleCustomer Care Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Type of JobFull Time
• Work Location TypeWork from Office