Walk-Ins Interview For Hiring For Customer Care Executive

The Fifth Veda

Profile : Customer Care Executive

Roles & Responsibilities:

1. Handle inbound and outbound calls in a professional manner.

2. Respond to customer inquiries, providing accurate information about our products and services.

3. Resolve customer complaints and issues efficiently and courteously.

4. Process orders, returns, and exchanges.

5. Maintain a detailed knowledge of our product line to offer effective solutions and recommendations.

6. Document customer interactions and transactions in our CRM system.

7. Follow up on customer interactions and ensure timely resolution of pending issues.

8. Achieve individual and team performance goals.

9. Collaborate with other departments to address customer needs.

10. Stay updated on company policies, procedures, and product updates.

Benefits:

1. Competitive salary and performance-based incentives.

2. Health and wellness benefits.

3. Professional development and training opportunities.

4. Friendly and supportive work environment.

5. Opportunities for career advancement within the company.

Role: Tele sales

Industry Type: BPO / Call Centre

Department: Sales & Business Development

Employment Type: Full Time, Permanent

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  B.A, B.B.A, B.C.A, B.Com, B.E, B.Ed, B.Sc, B.Tech, Higher Secondary, Any Bachelor Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Walk-in interview location

  Plot no. 226, PU-4, AB Rd, Scheme 54 PU4, Indore, Madhya Pradesh 452011