Customer Care Executive(International Voice Process)

Starmark software pvt ltd

Customer Support - Patient Calling (US Healthcare)

Responsibilities:

Patient calling representatives address patients' concerns about their accounts

Help with billing issues and negotiate to collect unpaid debt

Their duties include creating payment plans and taking patients' payments

When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment

Good phone communication skills help working with patients and clearly explaining policies and details.

Desired Candidate Profile:

Experience in AR calling is an added advantage

Excellent verbal and written communication skills

Good knowledge in MS Excel and word

Flexible with Night shift timings

Adaptability and willingness to go the extra mile when needed

• Experience1 - 4 Years
• No. of Openings20
• EducationDiploma, Any Bachelor Degree
• RoleCustomer Care Executive
• Industry TypeIT-Hardware & Networking / IT-Software / Software Services
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office
• Face interview locationStarmark Software Pvt Ltd Camelot No 6, 1st Main Rd, 1st Floor. KIADB Export Promotion Industrial Ar