Urgent Requirement For Customer Care Executive-Thane

Sarom Fab Pvt Ltd

Hi,

We are hiring for CRM Post.

Location-: Thane

About Sarom

We as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer satisfaction.

Job location-Thane

Job Description:

Following up with customers.

Managing customer relationships.

Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.

Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.

Provide support in various operations and activities. Maintain data in excel

Regularly interact with end customers for understanding their requirements, aspirations and expectations.

Data management, feedback management- Client Coordination, Correspondence & Documentation

• Experience

  1 - 4 Years

• No. of Openings

  2

• Education

  B.B.A, B.Com, BAMS, Any Bachelor Degree

• Role

  Customer Care Executive

• Industry Type

  Textile / Garments / Fashion / Accessories

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  hr@sarom.co.in