Female - Urgent Opening For Customer Care Executive

Repair Stop

Job Description

Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment

Inbound and Outbound calls to the customer for repair services and status update

Co-ordinate with the technician for on-site repair status and estimates

Making calls to the customer and update on the repair status of the equipment

Data entry of all repair stop cases in google sheet and update details on timely basis

Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visit

Requirements

Job Location Andheri East, Mumbai Maharashtra

Qualification Minimum Graduate

Experience Minimum 3 years in customer support

Language Hindi, Marathi, English (other language shall be good)

• Experience

  3 - 5 Years

• No. of Openings

  2

• Education

  B.A, B.B.A, B.Com, B.Ed, Any Bachelor Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  1101, Hubtown viva, Shankarwadi, Jogeshwari E Mumbai