Hiring For Customer Care Executive

RecruitDaddy

Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.

Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.

Analyzing and reporting customer data to devise new strategies or update the existing ones

Making appointments that fit into the schedule of the client and the customer.

Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.

Assisting them if they are facing a problem and troubleshooting it.

Ensuring the customer has a positive experience with the company.

Fostering a healthy relationship between the client and the customer.

Overseeing timely delivery and payment of sales orders.

Handling all Voice and Non-Voice Processes in BPOs & Call centers.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Higher Secondary

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office