Customer Care Executive

Ntech IT Solutions

Specific Responsibilities:-

Handle Inbound and Outbound calling for Member service

Identify and assess Members needs to achieve satisfaction.

Build sustainable relationships and trust with member accounts through open and interactive communication.

Provide accurate, valid, and complete information by using the right methods/tools

Handle member complaints, provide appropriate solutions and alternatives within the time limits

Conduct follow-ups to ensure complete resolution of issues.

Keep records of Member interactions and process Customer

• Experience

  1 - 7 Years

• No. of Openings

  5

• Education

  B.Com

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office