Customer Care Executive

Money Land Infrastructure Pvt Ltd

Roles & Responsibility

•Manage large amounts of incoming phone calls

•Generate sales leads

•Identify and assess customers’ needs to achieve satisfaction

•Build sustainable relationships and trust with customer accounts through open and interactive communication

•Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas

•Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

•Keep records of customer interactions, process customer accounts and file documents

•Follow communication procedures, guidelines and policies

•Take the extra mile to engage customers.

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Diploma, Higher Secondary, Secondary School

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home