Customer Care Executive

Lakshmi North East Solutions (LNES)

0 - 4 Years
1 Openings
1.3-3.5 Lac/Yr
Guwahati
Posted 1 days ago
Face-to-Face interview

Key Skills

Customer Relationship Customer Care Customer Service Customer Management Customer Handling Customer Communication Customer Support

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Job Description

- Make outbound calls or receive inbound calls to assist customers with their inquiries, requests, or concerns.

- Provide accurate and detailed information about products, services, or offers.

- Build rapport with customers to understand their needs and offer suitable solutions.

- Handle complaints or issues professionally, escalating them to the appropriate team if needed.

- Record and update customer information in the CRM system accurately.

- Follow up on customer inquiries to ensure timely resolution.

- Achieve daily, weekly, and monthly call targets and KPIs.

Experience
0 - 4 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Lakshmi North East Solutions (Human Resource Consultant) Rg Baruah Road, Gcc Bus Stop, Near Aunty\'s

About Lakshmi North East Solutions (LNES)

Lakshmi North East Solutions (LNES) is a respected name serving the placement sector of PAN India. This placement firm has carved a niche for itself in the HR industry as well. We are a full-fledged team of professionals engaged in serving everyone by offering various services under the same roof. Lakshmi North East Solutions (LNES) is offering HR consultancy and corporate training in Guwahati and other cities of PAN India. As a recruitment & training solution provider we assist leading corporations to effectively screen and hire right kind of people. Our leading corporate clients include many of worlds best-known recruitment brands.