Customer Care Executive (Female)

Jimmy Luxury

0 - 2 Years
5 Openings
2.5-3.0 Lac/Yr
Mayapuri Delhi
Posted 59 days ago
Face-to-Face interview

Key Skills

Customer Manager Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication

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Job Description

Handle inbound and outbound customer calls, providing solutions and resolving inquiries in a professional manner.

Respond promptly to customer emails, addressing concerns, providing product information, and resolving issues.

Engage with customers via live chat, offering real-time assistance and troubleshooting.

Maintain a high level of customer satisfaction by providing personalized support and resolving issues in a timely manner.

Collaborate with internal teams to resolve complex customer issues and escalate as necessary.

Provide feedback and suggest improvements to optimize the customer service process.

Experience
0 - 2 Years
No. of Openings
5
Education
Higher Secondary
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
A-42 mayapuri industrial area phase 2 near Renault service centre gate no 3 2nd floor

About Jimmy Luxury

For two decades, Jimmy Luxury has been your offline destination for luxury fashion. Now, we've gone online to make your style dreams a reality at unbeatable prices.